Careers at GIA
Bilingual (English and Spanish) Customer Service Representative
Help our team grow! GIA Publications, Inc. is seeking a Bilingual (English and Spanish) Customer Service Representative to work in our Bedford Park, Illinois Office. This on-site, in-person position assists customers of our sacred music, music education, and music distribution divisions with inquiries and orders placed by phone, website(s), mail, and email.
- High School diploma/GED (Associate’s or Bachelor’s degree preferred).
- 2-3 years of customer service or related experience.
- Excellent verbal and written communication skills in English and in Spanish.
- Strong telephone and interpersonal skills.
- Experience working with data entry and with Microsoft® Office software.
- The ability to learn new programs and systems quickly.
- Reliability.
- Familiarity with musical, Roman Catholic, and/or liturgical terminology is a plus.
GIA is a great place to work! After a 90-day introductory period, benefits for full-time employees include:
- Employer subsidized health insurance.
- Dental and vision insurance options.
- Prescription coverage.
- A 401K Plan and a Profit-Sharing plan.
- Earned paid vacation time.
- Employee discounts
- Employee Assistance Program (EAP)
GIA also offers earned Sick Leave and paid holidays.
GIA Publications, Inc. is an equal-opportunity employer.
To apply, please send your resume to [email protected]
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